Difficult Conversation-Hopeful Thinking part II-Workplace Conflict

I. Introduction-Working from home can be hard challenge during a worldwide pandemic

II. Things to consider asking for-When to have a difficult conversation

A.) Topics

B.) Organizational resources

III. Sources of uncertainty-(Bolman and Deal p.33)

IV. Roadmap to difficult conversations-(Stone Patton and Heen- Pgs296-310

Conclusion

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